It's more than a platform. It's a partner in the kind of veterinary care we want to build.
Elizabeth Bishop
I've been in the veterinary field for over 10 years. I started as an intern, became an assistant in Georgia, then worked as a technician in Texas.
Elizabeth Bishop

Her clinical experience focused on small animal general practice, but the odd exotic patient was always a treat.

A bird, snake, or even a hamster, it was always exciting.
Elizabeth Bishop

That on-the-floor experience sparked something bigger.

Over time, I realized how much I loved improving the systems around us.
Elizabeth Bishop

She transitioned into tech, starting as an Implementation Specialist at ezyVet and later managing the PiMS at BetterVet.

That's where I found my passion: making veterinary operations smoother and smarter through technology.
Elizabeth Bishop

Today, she leads clinical operations at Airvet, a telehealth platform connecting pet parents with licensed veterinarians across the US and Canada.

We're helping people in real-time and supporting preventative care too. Companies like Manulife and Synchrony offer Airvet as a fully funded employee benefit.
Elizabeth Bishop

The Challenge

Airvet's On Demand Network lets veterinarians toggle online and offline to support pet parents when it matters most. But that flexibility brings new challenges, especially around recruiting.

We knew we needed something better than job boards. We wanted to find veterinarians who were licensed in the right states, available at the right times, and excited about telemedicine.
Elizabeth Bishop

That's where Scout came in.

Enter Scout by Hound

Scout is one of the easiest platforms I've ever used. The filters are powerful, the interface is intuitive, and it's clearly built with real-world teams in mind.
Elizabeth Bishop

The platform helped Airvet recruit with precision.

In 2024, we wanted to expand into more states where telemedicine is allowed and where we could establish a virtual VCPR. Scout helped us move fast.
Elizabeth Bishop

Magic Moments

We've had some really amazing wins on Scout.
Elizabeth Bishop
Dr. Tammy Heerkens came to us through Hound. She's licensed in Hawaii and offers relief services. When we had a dip in overnight coverage, she stepped in and made an immediate difference for pet parents.
Elizabeth Bishop

Another standout:

Dr. Nicole Mussnug also joined us through Hound. She's passionate about behavioral consults and has a Human-Animal Bond Certification. Her licenses in Florida and Maine helped us expand our reach and offer more meaningful guidance to pet parents dealing with behavior concerns.
Elizabeth Bishop

A True Partnership

It wasn't just the tool. It was the people.

The ability to share feedback has been huge. Meghan is incredible. She's always available, super helpful, and genuinely wants to improve the experience. When we flag something that could make Scout even better, the team listens. That's rare.
Elizabeth Bishop

Results

Thanks to Scout, Airvet:

  • Recruited licensed veterinarians in high-priority states
  • Expanded telehealth coverage faster and more strategically
  • Boosted overnight availability with trusted relief vets
  • Introduced specialty virtual visits focused on behavioral health, lifestage care, and nutrition
Scout helped us recruit with purpose. We weren't just hiring, we were building a network that reflects our mission to show up for pet parents in real time.
Elizabeth Bishop

The Takeaway

For a fast-growing telehealth platform like Airvet, it's not just about filling roles: it's about finding the right people. Scout made that possible.

Scout helped us expand, innovate, and deliver better care, exactly when and where it's needed most.
Elizabeth Bishop